A blog about the day to day challenges of managing online communities – and the interests of a community manager.

I moderate and manage several communities here in Australia with Resonate and know the joys and frustrations of trying to have a conversation with thousands of customers.

Grocery shoppers, car insurers and consumers of hamburgers are my daily diet.

Would love to share thoughts, tips and experiences with any other online community facilitators.

To contact me, please email emmakatetyler@gmail.com or feel free to visit Resonate’s website and blog.



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